We make every effort to process and ship your order within 1-3 business days

SHIPPING METHODS AND TRANSIT TIMES

USPS Standard / 8-12 days

UPS Ground* / 7-10 days

International / options will vary-find out at checkout

*Please note that this isn’t an expedited shipping method.

RATES

Free standard shipping in the contiguous USA on orders $75+

• $6.95 standard shipping in the contiguous USA on orders under $75
• International rates vary—find out at checkout

SOME NOTES!

• We’re unable to change or cancel an order once it’s placed. We are not responsible for incorrect addresses entered at checkout. Please contact us at ecoprimesale@gmail.com for any additional information.
• Orders placed after 7 am CST on Friday will process the following Monday.
• The pickup day does not count as a day in transit-expedited shipments may take one additional business day.
• We're not responsible for UPS or USPS shipping delays.
• Customs fees and duties are the customer's responsibility.
• UPS does not ship on weekends.
• UPS cannot deliver to PO boxes-a valid street address is required!

If you're not 100% satisfied within the first 60 days, just send it back to us and we'll give you a full refund

SOME NOTES!

• You cannot return items that were free gifts, promotional items with retail value, purchased longer than 60 days ago, or marked as final sale.

Please note:we are not responsible for any items not purchased from electricpump.us returned to us by mistake.

• Customers are responsible for returns delivered outside of the US - please contact ecoprimesale@gmail.com for more information.
• Received a damaged item? Send us an email at ecoprimesale@gmail.com